FCE's results driven management team has over 60 years of experience in the Tele-service's industry.  If you are looking to outsource your Inbound, Outbound or Web Chat needs, FCE is committed to your satisfaction.  It does not matter if it is B2B or B2C, we have the solutions you are looking for.

  • Sales
  • Customer Service
  • Retention
  • Surveys & Research
  • Lead Generation

No matter which solution you choose, you can trust that your customers and/or potential customers will receive quality and ethical service from our representatives. 

Experience the FCE Difference:

  • We invest in our agents: We seek experience and pay for it.
  • Focus on yield: Our representatives will not burn through records looking for a sale. Only representatives who we identify as being able to create a sale that a weaker representative could not will pass our training.
  • Focus on completed installs: Sales are great but worthless if they are not installed. Representatives are required to follow up on all sales to ensure they are installed.
  • No filling of hours: If a list is not performing within agreed guidelines, the list will be stopped in order to evaluate the problem and not just run up the hours.

For inquiries and other information about FCE Resources LLC contact us here.